Workshop, two hours
“We've been thinking about using AI for our member requests.” Most of us have heard a sentence like this, or said it ourselves. A chatbot for the questions that come in every day, a tool that writes the minutes, software that sorts the applications. It sounds sensible, the demo was convincing, and the decision is due next week. And if we're honest, hardly anyone in the room really understands how it works. Nobody says so.
That isn't a lack of knowledge. It's a decision problem. Nobody expects us to understand how the technology works. What we are expected to understand is what it will do to our work, our people and our budget. For that, we don't need to become experts. We need the right questions, asked at the right moment.
Questions have one big advantage over knowledge: they don't go out of date. The technology will look different next year; the questions will stay the same. And they change the conversation. A vendor answers what they are asked. If nobody asks what happens to the data, nobody will tell us.
When we look at how AI is actually being used, six words keep coming back to us. Each holds a chance and a risk, and each leads to a question worth asking before anyone says yes:
The questions are easy to ask. Answering them is harder, and remembering them at the right moment is hardest of all. That is what the workshop is for. Nobody there has to be an expert. We work on real cases from your everyday life, together, until these questions become reflexes, the kind that kick in before anyone raises a hand.
One workshop, one group: people who share the same role or the same cause. An association, a community of interest, public servants, union representatives, a professional group, a political grouping. Same role, same problems, and a room where people speak openly.
Before
You get a short piece of homework. Fill it in carefully and bring it along: it's what the workshop runs on.
During
We talk about your own cases, concretely. No lecture, no slides, no theory for its own sake.
Together
You build your own decision aids, made for your work, so they are still useful long after the workshop.
Motto
We work on procedures, not on people.
Your group, your venue
All you need is a room with a circle of chairs and a few tables, no rows. We bring everything else.
Held in English, German, French or Luxembourgish.
What you take home
The card
The six questions on a card that fits into any meeting folder.
The routine
The prepared routine to detect the aids you should build yourselves.
The summary
A short written summary of what came up.
Tell us a little about your group, and we'll get back to you.
